Thank you so much for shopping with AriglowCosmetics. Our Customer Care team is available to answer any questions regarding your order. You may reach us via email at ariglowcustomercare@gmail.com

Return and Refund Policy

At AriGlowCosmetics, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

Return Conditions

• We accept returns of unused and unopened products within 30 days of delivery.
• To be eligible for a return, the item must be in its original packaging and free from damage.

How to Initiate a Return

1. Contact our customer service team at ariglowcustomercare@gmail.com with the following details:
   • Your order number.
   • The reason for your return.
   • A photo of the product, if applicable.
2. Once your return is approved, we’ll provide you with instructions for shipping the product back to us.

Refunds

• After receiving and inspecting your returned item, we will notify you of the status of your refund.
• Approved refunds will be processed to your original payment method within 7 business days.
• Please note: Original shipping costs are non-refundable.

Defective or Incorrect Items

If you received a defective or incorrect product, email us within 7 days of delivery, and we’ll make it right by offering a replacement or refund at no extra cost.

Return Shipping Costs

• Customers are responsible for return shipping fees unless the return is due to a defective or incorrect item.

Thank you for choosing AriGlowCosmetics. If you have any questions, feel free to reach out at ariglowcustomercare@gmail.com. We’re here to assist you!